Custom System Design
We recognize that every organisation is unique, so we tailor our market intelligence solutions to your specific needs. Contact us to find out how a getsmart custom solution can help you understand critical stakeholder groups, track performance, evaluate the impact of key business activities and uncover new insights.
Are you asking the right questions? We can help! SmartSurveys are designed by our research experts to meet specific objectives. We can help you:
- understand the customer experience
- measure customer satisfaction
- track overall brand engagement
- identify perceived product/service strengths and weaknesses
- address the particular requirements of your industry or sector
SmartSurveys give you the full benefit of our extensive research experience – and also let you benchmark results against other organisations in your sector. We use best practices in survey design and up-to-date techniques. SmartSurveys offer a competitive and cost-effective market intelligence solution.
SmartForms can be accessed online or offline, using the getsmart mobile app. SmartForms use advanced logic to simplify the survey process. This makes them highly effective for data entry and an efficient alternative to paper forms. SmartForms have many uses – contact us now to find out more.
SmartPolls are great for one-off, high-level analyses of topical issues. Use the full suite of getsmart data collection methodologies to help you achieve exceptional response rates. Contact us now to find out more.
Do you want to reach new markets for product testing and evaluation, or engage with a different audience or demographic in existing markets? We can provide access to a range of representative population samples in local and international markets. Contact us for further information.
Sector Benchmarking Programmes
getsmart’s advanced data collection and reporting features make it the perfect platform for industry benchmarking programmes. Whatever your benchmarking metrics, we can provide the solution. The getsmart system lets organisations within a sector confidentially track their performance – over time and against sector benchmarks. See our case studies for more information or contact us to discuss your requirements.