Get Smart is not just about customer experience insights. Our research expertise and intelligent survey systems can be applied to all manner of research and data analysis.

Our process is simple.

We create tailored packages for your project, helping craft the perfect survey to obtain high quality data and custom reports to help you interpret the results and take action. We take care of all the setup and configuration, so you can focus on what’s most important – your customers and business.

Features of the Get Smart system include:

  • Professional, custom-branded surveys.
  • Bring your own questions or have your questions designed by our research professionals (or a bit of both).
  • Data collection via multiple options:
    • Online survey weblink
    • Contact details collection weblink
    • QR Codes
    • Database uploads
    • Systems integration via API
    • iOS app for offline contact detail collection
  • Branded survey invitations and reminders by email.
  • Real-time custom answer alerts on specific questions.
  • Scheduled reports distributed by email.
  • Direct access to the reporting portal to analyse data and create your own reports.
  • Unlimited responses.
  • Opportunity for benchmarking data.
  • Systems integration via API.
  • Advanced logic and survey pathing functionality.
  • Advanced validation options to ensure data quality.
  • Automated prize draw functionality.
  • Automated thank you emails.

We’d be happy to discuss your custom survey requirements and see how we can help. Contact us today and let’s make it happen.