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Great experiences get talked about. Mediocre ones get forgotten.

01/04/2025
Are you relying solely on online reviews to gauge your overall customer experience? Learn why they should be just one part of the puzzle.

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Education

5 subtle signs your Customer Experience may need more focus

01/04/2025
Even the best operators can overlook signs that their customer experience might not be as polished as it could be. Here are five subtle signs that your customer experience may need more attention.

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Education

Christmas 2022 Support Details

06/12/2022
Read on for details of our support hours over the holiday period.

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General

February 2022 Update

01/02/2022
See what’s possible in our latest reporting update.

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General

Support details over the holiday period

13/12/2021
Read on for details of our support hours over the holiday period.

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General

Reporting Portal May Update

26/05/2021
We’ve just added some new features to our reporting portal.

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General

Happy New Year

20/01/2021
Happy new year! Thank you for the fantastic feedback we received on our new reporting portal last year. We’re releasing a new update to our reporting portal tomorrow. Read on to find out more.

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General

New Reporting Portal released

24/07/2020
We’re delighted to advise that our new reporting portal is now available! 

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General

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